Privacy Policy

Last Updated: January 2024

At Canon® Shop, we approach your privacy with the same dedication and care that we apply to selecting our premium film photography equipment. We understand that our community of film photography enthusiasts values trust, reliability, and security in every aspect of their shopping experience.

1. Information We Collect

To provide you with our specialized film photography products and services, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, shipping address, and telephone number
• Payment Information: Credit card details (processed securely through our payment gateways), PayPal account information
• Order History: Records of your purchases of 4×5 – 8×10 films, cameras, accessories, and photo chemistry supplies

Technical Information

• Device Data: IP address, browser type, device information
• Usage Data: Pages visited, products viewed, time spent on our site
• Location Data: General geographic location to determine service availability

2. How We Use Your Information

We use your information with the same precision and care that we apply to handling delicate film equipment:

• Order Processing: To process and ship your purchases of specialty films, cameras, and chemistry supplies
• Customer Service: To provide expert support for film photography enthusiasts
• Security: To monitor and prevent fraudulent transactions, protecting our community
• Service Improvement: To enhance your shopping experience and product selection
• Communication: To send order updates and relevant information about film photography

3. Data Sharing and Disclosure

We treat your data with the same confidentiality we afford to your film development process:

• Service Providers: We share necessary information with shipping carriers and payment processors to fulfill your orders
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of merger or acquisition, customer information may be transferred
• International Transfers: As we serve film enthusiasts worldwide, data may be processed internationally with appropriate safeguards

4. Data Storage and Security

We protect your data with the same level of security we apply to our payment processing:

• Encryption: All sensitive data is encrypted using industry-standard SSL technology
• Secure Storage: Your information is stored on secure servers with limited access
• Retention: We retain your data only as long as necessary to serve you and comply with legal obligations
• Payment Security: Credit card information is processed through PCI-compliant payment gateways

5. Your Rights and Choices

As a valued member of our film photography community, you have the right to:

• Access and review your personal information
• Correct inaccurate data
• Request deletion of your personal data
• Opt-out of marketing communications
• Object to certain processing activities
• Data portability for your information

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for site functionality and secure shopping
• Analytical Cookies: Help us understand how film photographers use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Show relevant film photography products and offers

You can control cookie preferences through your browser settings, though this may affect site functionality.

7. International Data Transfers

As we serve film enthusiasts globally (with exceptions only in some Asian countries and remote locations), your data may be transferred internationally. We ensure appropriate safeguards are in place for all international data transfers.

8. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to our community of film photographers.

10. Contact Us

At Canon® Shop, we believe that protecting your privacy is as important as providing you with the highest quality film photography equipment and supplies. Thank you for trusting us with your film photography journey.